+964 750 905 1010
info [at] helptechco [dot] com
in stock

  • 2-Bay
  • ARM v7 1.1 GHz Dual-core Processor
  • 1 x 10/100/1000M
  • 1 X USB 3.0 (Front) 1 X USB 2.0 (Rear)

The TS-228 is a lightweight, easy to use and feature-rich networked storage center for backup, synchronization, remote access, and home entertainment. It’s energy-efficient and budget-friendly, ideal for home users to start their personal cloud and stay connected to files with full control. See how TS-228 can make your digital life easier, simpler and more convenient.
  • Organize your content and backups in one centralized location
  • Synchronize files between computers, tablets, and mobile devices
  • Collect, enjoy, and share your large photo, music, and video collection
  • Stream your multimedia library via DLNA to other devices and your TV
  • Access, manage and enjoy all your files with your tablets and smartphones
  • Enjoy the App Center with hundreds of install-on-demand apps to increase diverse applications

Dual-core processor for high performance

Powered by an ARM® v7 1.1GHz dual-core processor with 1GB DDR3 RAM, the TS-228 delivers an average of 112 MB/s reading and 81 MB/s writing speed for smooth data transmission, concurrent access from multiple users, and home applications. The high-performance and capable TS-228 is ideal for serving as a multimedia center as you can back up or download files without impacting the TS-228’s performance.

Test Environment:
HDD: Seagate ST1000NM0033 1TB
Volume type: RAID 1
Network environment: direct connection between NAS and PC, 1GbE LAN (MTU 1500)

Client PCs:
Intel® Core™ i7-4790 3.60GHz CPU; DDR3-1600 16GB; Seagate 500GB ST500DM002; Intel Gigabit CT (MTU 1500);Windows® 7Professional 64bit SP1
IOMeter configuration: Transferring 8GB file continuously to/from 2 PCs for 3 minutes. Block size: 64KB for SMB2.0 (Throughput)

Tested in QNAP Labs. Figures may vary by environment.

Light, handy, and tool-less design

The TS-228 features a mini-tower design that takes less desktop space, making it suitable for homes and small/home offices. Compared with a traditional NAS cooling fan, the TS-228 houses a compact and quiet exhaust that helps dissipate heat with less noise and dust. With the tool-less design*, you can easily remove the TS-228’s side cover to add or replace hard drives. The TS-228 is a light, handy and functional NAS that fits snugly into your digital lifestyle.

* The tool-less installation is only for 3.5” hard drives.

Cross-platform file sharing, centralized data storage

The TS-228 supports SMB/CIFS, NFS, and AFP protocols for file sharing across Windows®, Mac®, Linux®/UNIX® networks. Data, logs and ISO images of CDs and DVDs can be centrally stored on the TS-228 and protected by an integrated antivirus solution.

Learn more: File StationISO shareSyslog service

Well-rounded backup & disaster recovery solution

QNAP NetBak Replicator supports real-time and scheduled data backup on Windows® including Outlook email archiving. Apple Time Machine® is also supported to provide Mac® OS X users with a solution to effortlessly back up data to the TS-228. A wide range of third-party backup software such as Acronis® True Image and FarStone® TotalRecovery Pro are supported. The front panel USB 3.0 port on the TS-228 features a One-Touch-Backup function for you to instantly back up data on external drives to the TS-228 with just one click, or alternatively to back up data from the TS-228 to external drives. Disaster recovery solutions including RTRR, rsync and cloud storage backup are also included.

Learn more: NetBak ReplicatorTime Machine backupExternal device backupRTRRrsyncBackup to cloud storage

Centralize backup, restoration and synchronization with Hybrid Backup Sync

Hybrid Backup Sync consolidates backup, restoration and synchronization functions into a single QTS application for you to easily transfer your data to local, remote and cloud storage spaces as a comprehensive data storage and disaster recovery plan. You can synchronize files between the TS-228 and cloud storage in real time inclusion Amazon® Cloud Drive, Google Drive™, Dropbox®, Microsoft OneDrive®, Yandex® Disk, and Box®, and back up files to Amazon® S3, Amazon® Glacier, Microsoft® Azure™, Google Cloud Storage™, OpenStack Swift and WebDAV cloud services. Hybrid Backup Sync can detect sparse files to avoid backing up unnecessary data, and supports file compression backup to save storage space. There are flexible settings for concurrent file processing and multi-thread data transfer by splitting large files into smaller parts, greatly increasing the file transfer rate for greater work efficiency.

Learn more: Hybrid Backup Sync

File synchronization across devices and clouds

Qsync utility turns your TS-228 into a safe, large-capacity data center for file synchronization. Any file uploaded to the TS-228 will be made available for all linked devices, such as computers, laptops or mobile devices. Qsync is especially useful for frequent travelers to manage files and always have the most up-to-date files on different devices. Qsync provides multiple ways of file synchronization and group file sharing, greatly enhancing the flexibility of team projects and collaboration. It also supports centralized configuration, and allows you to remotely erase the Qsync folder on a lost device to avoid data breaches, and even restore it after you have retrieved the device.

Learn more: Qsync

File Station integrated with cloud services

The web-based File Station enables you to easily upload, download, and manage files on your TS-228 wherever there is an internet connection. Supporting file extraction, folder creation, and smart search for files and folders, the File Station also allows you to easily share files with colleagues and friends via unique URLs, email, and a shared space. What's even better, you can also directly browse and transfer files between the TS-228 and public cloud services like Google Drive™, Dropbox®, Microsoft® OneDrive, Box®, Yandex® Disk and Amazon® Cloud Drive through File Station, and view files with Office Online and Google Docs™ or directly open them with a Google Chrome™ office extension.

Learn more: File Station

QTS - Simple and efficient

Thanks to the intuitive user interface of QTS, your NAS experience is smarter, smoother and spectacular. Its modern flat design streamlines loading times, and the intelligent desktop allows you to quickly find desired functions, create desktop shortcuts or group shortcuts, monitor important system information on a real-time basis, and open multiple application windows to run multiple tasks concurrently, bringing greater operating efficiency. QTS breaks the barriers of devices, platforms and geography to bring optimized cloud experiences to you.

Learn more: QTS


Easily build your personal cloud and access anywhere

In contrast to the limited storage space and potential security issues with public cloud services, the TS-228 is advantageous for establishing a secure and large-capacity personal cloud. The myQNAPcloud service allows remote access to files stored on the TS-228 and supports automatic port forwarding for UPnP routers, My DDNS service and CloudLink, allowing you to easily access files, share multimedia, and check your system status from anywhere.

Learn more: myQNAPcloud

Comprehensive security options

In open network environments, data on the connected devices may be exposed in a potential hack. The TS-228 provides numerous security options, such as 2-step verification, encrypted access, IP blocking, antivirus, and more. Administrators can also control the access rights of each user to different folders, preventing unauthorized access to important files. The TS-228 can secure access as being a VPN Server & VPN Client, and also supports setting up a proxy server to ensure connectivity safety.

Learn more: Encrypted accessIP blockingAntivirus

Archive your photo memories. Share your life.

The TS-228 acts as your photo vault for you to back up your favorite photos. The Photo Station makes photo sharing simple, and you can designate your own access right controls. Simply upload your photos to the TS-228 to create & organize your photo albums through a web browser, and share with your family and friends through social networking sites such as Facebook®, Google+™, Twitter® and Pinterest®. With the Qfile and Qphoto mobile apps (for iOS® and Android™), you can also instantly upload your new photos from your mobile device to the TS-228.

Learn more: Photo StationQphotoQfile

Build your home music library and enjoy music anywhere

The Music Station helps categorize your music collection, and displays album covers to easily organize your personal playlists. Through the music station web player, you can enjoy your music anytime, anywhere with a few clicks. Thousands of local and global online Internet radio programs are also built-into the Music Station for you to enjoy.

  • Listen to your favorite songs streamed from iTunes Server, or play music via web browsers on your PC.
  • Stream music to DLNA-compatible music systems for a high-quality sound experience.
  • Listen to your music on mobile devices through the Qmusic app.

Learn more: Music StationQmusic

Media stream via DLNA

You can use DLNA-compatible devices such as Smart TVs, Sony® PS4™, Microsoft® Xbox 360® and media players to enjoy HD quality videos stored on the TS-228. Moreover, you can use the Qfile app on an iOS® device to browse videos/photos and play on the TV. Enjoy your home entertainment in an easy way.

Learn more: DLNA

24/7 download center

The TS-228 is a perfect download center for high speed BT, Magnet, PT (Private Trackers), eMule, FTP, and HTTP downloads. After the download tasks are set ready, you can turn off the computer, and the TS-228 will download as many HD videos as you want. By installing the Qget app in your mobile devices, you can easily search download sources, download contents to the TS-228, and manage download tasks on mobile devices from anywhere.

Learn more: Download StationQget

Access and enjoy with your tablets and smartphones

The TS-228 is your private cloud storage that virtually enlarges the capacity of your mobile devices. Qfile allows you to access, upload, download, manage, and share stored files easily as if you are carrying all of your files in your pocket. If Qfile is installed on an iOS® device, users can also browse videos & photos stored on the TS-228 and play via Apple TV®. Qmanager lets you monitor & manage the TS-228 remotely and efficiently without turning on your PC. You can take and share digital notes with Qnotes, and enjoy and share music, photos and videos on the TS-228 anywhere and anytime with Qmusic, Qphoto and Qvideo apps.

Learn more: QfileQmanagerQnotesQmusicQphotoQvideo

Surveillance Station- protect your home and valuables

The Surveillance Station helps you build a professional surveillance center to safeguard your property and valuables. It features an user-friendly interface, and supports real-time monitoring, video & audio recording and playback with a wide range of customizable settings, over 3,000 compatible IP camera models and the expandable IP camera channel licenses. You can also install the Vmobile app on your iOS® or Android™ devices to manage the monitoring of cameras anytime, anywhere, to safeguard your home environment, or install the Vcam mobile app to turn your device into a network camera to instantly record to your TS-228. The TS-228 offers 2 free IP camera channels and you can expand up to 8 channels by purchasing additional licenses.

Learn more: Surveillance StationVmobileVcam

Install-on-demand apps to extend NAS functionality

The TS-228 has a built-in App Center that provides various install-on-demand apps developed by QNAP and third-party developers, including tools for backup/sync, business, content management, communications, download, entertainment, and much more. It is also a centralized location for managing & updating installed apps, adding potentially limitless opportunities for the TS-228.

Learn more: App Center

Energy-saving design

The TS-228 features an energy-efficient dual-core ARM® processor that maintains high performance in system operations and is suitable for an always-online personal cloud without running up a high electricity bill.

Additional features

The TS-228 supports various applications for home offices as an all-in-one Turbo NAS with cost-efficiency.

The Turbo NAS supports FTP server to share large size files, coming with user-defined settings including bandwidth limitation, number of connections, and write-only permission.

The Turbo NAS supports Web server which allows numerous websites built on the same server conveniently. Administrators can manage up to 32 websites on the single one Turbo NAS for reduced IT costs.

The Turbo NAS supports RADIUS server which provides centralized authorization management for computers to connect and use a network service.

The Turbo NAS supports VPN server which provides an easy way for IT administrators to build up a secure private network and allows the staff to log on from outside the office and access business resources securely such as files and Internet connections.

The Turbo NAS supports Printer server to send remote printing request over the Internet (max. 3 USB printers), and supports IPP (Internet Printing Protocol), Samba, print job management and Bonjour printing for Mac OS X.

The Turbo NAS supports Surveillance Station to connect and manage multiple IP cameras remotely, including real-time monitoring, video recording, playback, and event notifications.

Click here to learn more other home office features.

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Hardware Specification​
CPU ARM® v7 1.1 GHz Dual-core
System memory 1 GB DDR3 Ram
Flash Memory 4 GB
Hard Disk Drive 2 x 3.5" SATA 6Gb/s, 3Gb/s HDDs
* Maximum single volume: 16TB
LAN Port 1 x Gigabit RJ-45 Ethernet port
USB Port 1 X USB 3.0 (Front)
1 X USB 2.0 (Rear)
LED Indicators HDD 1-2, LAN, Status, USB
Buttons Power/Status, USB One-Touch-Backup, reset
Alarm Buzzer System warning
Form Factor Mini-tower
Dimensions 187.7(H) x 90(W) x 125(D) mm
7.36(H) x 3.54(W) x 4.92(D) inch
Weight Net: 0.7 kg (1.54lbs)
Gross: 1.88 kg (4.14lbs)
Power Consumption
(HDD standby mode)
HDD standby:6.05W
In operation:13.24W
(with 2 x 2TB HDDs intalled)
Sound Level* Sound pressure (LpAm): 17.0 dB(A)
Temperature & Humidity 0 - 40 °C,5-95% RH
Power Supply External Power Adapter 60W, 100-240V
Fan Yes
Software Specification​
Operating System Storage Management
QTS 4.2 (embedded Linux)
  1. Single Disk, JBOD, RAID 0, 1
  2. Bad block scan and hard drive S.M.A.R.T.
  3. Bad block recovery
  4. RAID recovery
  5. Bitmap support
Supported Client OS Power Management     
  1. Windows XP and Windows Server 2003 onward
  2. Apple Mac OS X
  3. Linux & UNIX
  1. Automatic power on after power recovery
  2. USB and network UPS support with SNMP management
Supported Browsers Access Right Management
  1. Microsoft Internet Explorer 10+
  2. Mozilla Firefox 8+
  3. Apple Safari 4+
  4. Google Chrome
  1. Batch users creation
  2. Import/Export users
  3. User quota management
  4. Local user access control for CIFS, AFP, FTP, and WebDAV
  5. Application access control for Photo Station, Music Station, Video Station, and Multimedia Station
  6. Subfolder permissions support for CIFS/SMB (3.0), AFP, FTP, and File Station
Multilingual Support myQNAPcloud Service
  1. Chinese (Traditional & Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Thai, Turkish
  1. Private cloud storage and sharing with myQNAPcloud id (qid)
  2. Free host name registration (DDNS)
  3. Auto router configuration (via UPnP)
  4. Web-based file manager with HTTPS 2048-bit encryption
  5. CloudLink for remote access without any complicated router setup
File System Qsync                                           
  1. Internal Hard Drive: EXT4
  2. External Hard Drive: EXT3, EXT4, NTFS, FAT32, HFS+
  1. Syncs files among multiple devices with SSL support
  2. Selective synchronization for syncing specific folders only
  3. Share team folder as a file center for team collaboration
  4. Shares files by links via e-mail
  5. Policy settings for conflicting files and file type filter support
  6. Version control: up to 64 versions.
  7. Supports Windows & Mac OS
  8. Incremental synchronization for HDD space saving
Networking Web Administration
  1. TCP/IP : IPv4
  2. DHCP client, DHCP server
  3. Protocols: CIFS/SMB (3.0), AFP (v3.3), NFS(v3), FTP, FTPS, SFTP, TFTP, HTTP(S), Telnet, SSH, SNMP, SMTP, and SMSC
  4. UPnP & Bonjour Discovery
  1. Multi-window, multi-tasking based system management
  2. Personalized desktop
  3. Smart toolbar and dashboard for neat system status display
  4. Dynamic DNS (DDNS)
  5. Login screen with personalized photo-wall style
  6. Smart fan control
  7. SNMP (v2 & v3)
  8. Resource monitor
  9. Network recycle bin for file deletion via CIFS/SMB (3.0), AFP, and File Station
  • Automatic Cleanup
  • File Type Filter
  1. Comprehensive logs (events & connection)
  2. Syslog client/server
  3. System settings backup and restore
  4. Mobile app: Qmanager for remote system monitoring & management
  1. Network access protection with auto-blocking: SSH, Telnet, HTTP(S), FTP, CIFS/SMB (3.0), AFP
  2. CIFS host access control for shared folders
  3. Importable SSL certificates
  4. Instant alerts via email, SMS, beep
Powerful All-in-one server        
File Server Video Station
  1. File sharing across Windows, Mac, and Linux/UNIX
  2. Windows ACL
  3. Advanced folder permissions for CIFS/SMB (3.0), AFP, FTP
  4. Shared folder aggregation (CIFS/SMB (3.0)
  1. Show photos by thumbnails, list, timeline, or folder view
  2. Supports virtual/smart collections
  3. Validity control for sharing collections
  4. Tag videos with text, color, and ratings
  5. Animated thumbnails for videos
  6. Share video links to social websites or through email
  7. Sorting videos automatically into defined classifications
  8. Share video links to social websites or through email
  9. Display movie information from IMDB
  10. Mobile app: Qvideo for online video browsing and management
FTP Server Cloud Backup Station
  1. FTP over SSL/TLS (Explicit)
  2. FXP supported
  3. Passive ftp port range control
  1. Amazon S3
  2. Amazon Glacier
  3. WebDAV-based cloud storage
  4. Microsoft Azure
  5. OpenStack
File Station Download Station
  1. Supports ISO Mounting (Up to 256 ISO Files)
  2. Support thumbnail display of multimedia files
  3. Supports sharing download links and upload links
  4. Drag-n-drop Files via Chrome and Firefox Browsers
  5. Photo, music, and video preview and playback
  6. File Compression (ZIP or 7z)
  1. PC-less BT, FTP/FTPS, and HTTP/HTTPS, Thunder, FlashGet and qqdl download (up to 500 Tasks)
  2. BT download with Magnet Link and PT support
  3. The maximum number of concurrent downloads for an ARM-based NAS is 30 (10 BT/PT downloads, 10 HTTP, 10 FTP downloads)
  4. Scheduled download and bandwidth control
  5. RSS subscription and download (broadcatching)
  6. Proxy support for BT download
  7. Bulk download with wildcard settings
  8. BT search
  9. PC utility: Qget for downloads browsing and management
  10. Mobile app: Qget for downloads browsing and management
Backup Station Surveillance Station
  1. Remote replication server (over rsync)
  2. Real-time remote replication (RTRR) to another QNAP NAS or FTP server
  3. Works as both RTRR server & client with bandwidth control
  4. Real-time & scheduled backup
  5. Compression, file filter, and transfer rate limitation
  6. Desktop backup with QNAP NetBak Replicator for WindowsⓇ
  7. Apple Time Machine backup support
  8. Data backup to multiple external storage devices
  9. Synchronizes with cloud storage: Amazon Drive, Dropbox*, and Google Drive.
  10. Third party backup software support: Veeam backup & replication, Acronis True Image, Arcserve backup, emc retrospect, Symantec Backup Exec, etc.
  1. Supports over 3,000 IP cameras
  2. Includes 2 free camera licenses, up to 8 camera channels by purchasing additional licenses
  3. Instant playback to check recent events
  4. Visual aid by e-map
  5. Playback and speed control using the shuttle bar
  6. Video preview on playback timeline
  7. Intelligent video analytics (IVA) for advanced video searching
  8. Surveillance client for Mac
  9. Mobile surveillance app: Vmobile (iOS and Android)
  10. Mobile recording app: Vcam (iOS and Android)
Print Server VPN Server
  1. Max number of printers: 3
  2. Supports Internet Printing Protocol
  3. Print job display and management
  4. IP-based and domain name-based privilege control
  1. Secure remote access: PPTP & OpenVPN VPN services
  2. Max number of clients: 30
Hybrid Backup Sync (beta) VPN Client
  1. Amazon Drive
  2. Google™ Drive
  3. Dropbox
  4. Microsoft® OneDrive
  5. Yandex.Disk
  6. Box
  1. Supported VPN protocols: PPTP & OpenVPN services
  2. PPTP Authentication: PAP, CHAP, MS-CHAP, MS-CHAPv2
  3. PPTP Encryption: None, AES 40/128 bit, AES 256 bit
  4. OpenVPN Encryption: None, AES 40/128 bit, AES 256 bit
  5. Transmission package monitor
  6. OpenVPN port control
  7. OpenVPN link compression
Photo Station DLNA Server
  1. Show photos by thumbnails, list, timeline, or folder view
  2. Supports virtual/smart albums
  3. Validity control for sharing albums
  4. Tag photos with text, colors, and ratings
  5. Slideshows with background music and different transition effects
  6. Geotag photos and display them on Google maps
  7. Animated thumbnails for videos
  8. Shares slideshows link to social websites or through email
  9. Supports modification on photo taken date
  10. Supports Facebook friends login
  1. Supports DLNA/UPnP TVs and Players such as PlayStation 3 and Xbox 360
  2. Support CUE indexing file
* DRM encryption format is not supported.
Music Station Mobile App
  1. Play or share music via web browser
  2. Internet radio (MP3)
  3. Up to 8 music alarms
  4. Mobile app: Qmusic for music streaming and management
* DRM encryption format is not supported.
  1. Qfile: iOS, Android, Window phone& Tablets
  2. Qmanager: iOS, Android Phone
  3. Qmusic:  iOS, Android Phone
  4. Qget: Android Phone
  5. Vmobile: iOS, iPad, Android Phone
iTunes Server
Audio and video sharing for Windows® & Mac iTunes

SPackage Contents
 TS-228  Ethernet Cable x 1  Power Cord x 1  AC Adapter: SP-2BAY-ADAPTOR

Quick Installation Guide (QIG)

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